Member Appreciation Redemption – Frequently Asked Questions (F.A.Q)
I’m confused! Even if I have only signed up to one wave, do I still have to sign in to the other ones I’m not part of?
No, you only need to sign in to the wave(s) you signed up for.
If I bought all 3 waves, and redeem in the first, can I still login to each wave to participate?
No. Once you’ve redeemed, you will not be able to participate in further waves.
So since I signed up, I’m definitely getting a prize, right?
No, you are not guaranteed a prize. As in all previous redemptions, prizes are still subject to availability and the most popular items go quickly.
What are the wave times? I forget.
Wave 1 will be sometime between 6:00-7:00 p.m. Eastern Standard Time
Wave 2 will be sometime between 8:00-9:00 p.m. Eastern Standard Time.
Wave 3 will be sometime between 10:00-11:00 p.m. Eastern Standard Time.
What time are the waves in my country?
Go to a site like this this:
http://www.timeanddate.com/worldclock/converter.html. Enter the time of your wave, and select location: United States – Pennsylvania, and then select your own country. This will convert our time into your time.
How will I know that I can redeem?
When you go to PTZ Place, only members who have signed-up will see PTZ Place live. Members who have not signed up will see the “Redemption Coming Soon” page.
Are PTZ used to redeem a chance transferable to getting a prize?
No. PTZ for a prize are separate from PTZ used to redeem.
Where will the Member Appreciation Redemption take place?
PTZPlace.lockerz.com. Members can log in directly or through www.lockerz.com through PTZ Place.
What is a wave?
A wave is a set time period when prizes are restocked and available to redeem on Lockerz.com.
How many prizes can I redeem in the Member Appreciation Redemption?
You can redeem one prize in total, not one per wave. If you redeem a prize, you will be unable to redeem in any additional waves for February, including the general redemption, which we plan to have before the end of the month.
Do I have a better chance at redeeming in the Member Appreciation Redemption or in the general Redemption?
Your chances are much higher in the Member Appreciation Redemption as we anticipate significantly fewer members competing, and there will be three waves and chances vs. the one wave in the general redemption.
If I don’t get the prize I wanted in the three waves, can I get my PTZ refunded?
Sorry, no. While using your PTZ to gain access to this special Member Appreciation Redemption does significantly increase your chances, we cannot guarantee the prize you want will be available.
What if I don’t participate in the Member Appreciation Redemption event? Can I still participate in the general redemption?
Yes. The general redemption is for anyone who didn’t participate in the Member Appreciation Redemption, as well as everyone who participated in the Member Appreciation Redemption. but didn’t redeem a prize.
Will I receive a pass or receipt by email if I sign up for the Member Appreciation Redemption?
No. Your email address will be recorded and only those who are participating in the Member Appreciation Redemption will see the site go LIVE during the wave times. Your email address and Lockerz combination is your pass.
May I purchase extra chances and give them to someone else?
No. Chances may only used by the member who purchased them. You cannot “gift” them to someone else.
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