ეხლა ველაპარაკები აშშ-ს ლგ-ს ოფისს მეილზე, პროსტა მივწერე იქნებ რამე გამომივიდესთქო და იავიცი კიო პირველ ეტაპზე, დაჟე გამოგზავნა-გაგზავნის ფულს ჩვენ დაგიფარავთო. ეხლა უნდა დასტური მივიღო იმაზე რომ ჩემი ნაყიდი არაა პირველი რა და მაგ პონტში თუ წაიღეს მაშინ მეშველა. 7-9 სამუშაო დღეში დაგიბრუნებთ ტელეფონსო.
Thank you for taking time to contact LG and we really appreciate your e-mail!
I hope everything is going well with you.
You are a valued customer and we regret to hear of any problems you have encountered with our product and we’re very sorry as LG doesn’t expect this to happen. I do recognize the frustration and disappointment this has brought as I would definitely feel the same if this has happened. Please accept our apology for the trouble or inconvenience you have experienced.
As a possible workaround, please consider performing a factory reset on your device and see if this would correct the issue that occurred. But by doing so, it will erase everything on your phone such as your contacts, pictures, music, applications and settings. Resetting the operating system will clear all glitches and bugs that have developed and restore the software to factory standard. Please backup your files before performing this procedure.
From Home screen, tap APPS > SETTINGS > GENERAL tab (if applicable) > BACKUP & RESET > FACTORY DATA RESET > RESET PHONE.
OR
1 Turn the phone off.
2 Press and hold the following keys at the same time: Volume Down Key + Power/Lock Key.
3 Release the Power/Lock Key only when the LG logo is displayed, then immediately press and hold the Power/ Lock Key again.
4 Release all keys when the Factory hard reset screen is displayed.
5 Press the Volume Keys to highlight Yes, then press the Power/Lock Key to continue.
6 Press the Volume Keys to highlight Yes, then press the Power/Lock Key once more to confirm.
7 Your device will perform a factory reset.
Should the issue still persists, it might be necessary to send your phone to our repair facility to have our technicians inspect it and perform any necessary repairs or have it replaced under warranty if necessary. The initial assessment, diagnosis, repair and shipping the device going back to you would take 7 to 9 business days once we received your device.
Warranty service for all LG phone has 12 months from the purchase date of the phone or 15 months from the manufacture date of the phone.
For this one ჩემი სახელი ეწერა
, we have setup an easy process for you to complete a request online at your earliest convenience by going to (www.lgmobilerepair.com). After completing the request, within 24 business hours, you'll be provided with a free of charge shipping label if the device is still under warranty so that you won't have to worry and pay for the shipping.
If needed, please have the service temporarily suspended by your carrier so as not to incur any service charges while the phone is with the repair facility. You may also seek assistance from your carrier for temporary/loaner phones should one be needed so that you won't be without a form of communication while the unit is being serviced.
Once again, I sincerely do apologize for any trouble this may have caused and thank you very much for your patience and understanding on this. We highly appreciate you contacting us with regard to this matter and we hope that your concern will be addressed as soon as possible.
I hope I provided all the information and wish it has been helpful in addressing your concern. It's been a pleasure to help you out to the best of my knowledge and my skills.
Should you have any other questions, please feel free and don't hesitate to contact us again via Email, Live Chat, or Phone by calling 1-800-793-8896. For any concern about phone, tablets and headsets repair request you can visit WWW.LGMOBILEREPAIR.COM. Thank you for choosing LG Electronics. Have a great day!
Sincerely,
Abby
LG V10, 1+1-ის კომბინაცია :)
