ხალხო დამეხმარეთ რა. მილაგავს მაგრად და სუფორთს მივწერე. რაღაც პროგრამა გადმომაწერინეს Ping Plotte მოვიქეცი ისე როგორც დამარიგეს, შედეგი გავუგზავნე და ეს მომწერეს.
According to this report, your connection is suffering from packet loss. If you are not familiar with this term, it simply means the loss of data while in transit from point A (your computer) to point B (our servers).
If you review the results of Ping Plotter, you should see solid red bars (lines) throughout the test. Each of these red lines is a spot where the connection just, well stopped. Either not enough information could be received or it wasn't sent. As such, the game is trying to adjust your position to your last known location. Because the server is always right, (this is a security measure for anti-cheating/hacking) the game is forced to adjust your location to where the server last thought you were. This causes your character to "snap back" or "rubberband" to that location. If not enough data is received in a period of time, then the game will likely disconnect you because it thinks you are no longer active.
Because the loss of data is happening prior to it reaching our game servers, you will need to contact your Internet Service Provider for assistance. I would highly recommend sending them the results of your Ping Plotter test so they can visually see the issue you are suffering from.
Please do not hesitate to contact us should you have any additional issues, questions or concerns.
რა გავაკეთო? კაუკასუსს რო დავურეკო რა ვუთხრა? რამე მირჩიეთ