ალიზე 10 ნოემბერს ვიყიდე, გუშინ ვნახე და დელივერი დაეწერა, არადა არ მიმიღია. გამყიდველზე არც მიმიწერია ისე გავხსენი Dispute
2016-12-29 18:05:49
PS: we will be on New Year's holiday from 12/31 to 1.02, if you have any other question, please leave us a message,
we will be on duty in this proid of time, we may can not reply to you timely,but we will reply to you in 48 hours,
and you have our promise,we must help you solve the problem 100%.
hope everything goes well, have a nice weekend and happy new year!
Eric Dong
2016-12-29 18:05:40
Dear customer,
so sad you opened a dispute WITHOUT contact us first,
as you know, we must be here to help you.
you should contact us FIRST to solve your problems.
(please kindly contact us firstly, you could not image the dispute affect us so much )
hope you can cancel the dispute soon,
http://help.aliexpress.com/cancel_dispute.html ----
we have checked for you, the package now is still on the safety shipping way to you
as you know, international transport has a very complex procedure
it may takes long time, but it must arrive to the final destination
would you like us to apply for refund you $6 as compensation firstly to cancel the dispute soon and wait for 10 more days?
http://help.aliexpress.com/cancel_dispute.html it really hurts our account so much,
when you get it in future, you can keep the $6 as a discount and do not need to return it back to us
if you still have not got it after that time, please contact us, we must refund you the left money if you want
is that ok for you?
hope you will get it soon
wait for your early reply