3dsmax85Customer Service/Game Advisors can help with it. Here's how to reach them:
:smileyhappy:
1 Click on the following link:
https://help.ea.com/contact-us2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues)
and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find
Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to
your situation.
7 Select a contact option. Note that you may get different contact options
depending on your country.